• Technical Support Specialist

    Job Locations US-NJ-Livingston
    Category
    Information Technology
  • Overview

    Our IT department is seeking a Tech Support Specialist to join their team.  In order to be considered, the candidate must have the ability to work overtime as needed to support cutovers, special projects, or outages. You also need to have the ability to lift servers and utilize ladders in inspecting or installing cabling or equipment.  In addition, previous experience working in an Accounting firm along with familiarity with Tax software is strongly preferred.

     

    Responsibilities include:

    • Software deployment, maintenance, and support
    • Service monitoring and issue resolution
    • Direct customer service and technical support
    • Process improvement and training
    • Operating system management
    • OS and Application Patching and Maintenance
    • Server provisioning
    • Log Analysis
    • Email and Web System Support

    Qualifications:

    • 1-2 years related experience
    • Ability to understand databases, servers, and networking technologies
    • Working level understanding of virtual environments
    • Working level understanding of database platforms
    • Ability to manage software, and hardware deployments
    • Understanding of Cloud technology components at the hardware and software infrastructure level
    • Ability to perform high level server administration for Windows Server
    • Ability to troubleshoot and resolve complex service issues
    • Customer service experience
    • Experience with software upgrades and migrations
    • Excellent interpersonal skills

     

     

    Wiss & Company LLP is an Equal Opportunity Employer. Women and minorities are encouraged to apply.

     This position offers a comprehensive compensation and benefits package. Only those candidates that match the specifications of this job will be contacted. 

    • Wiss & Company LLP is an Equal Opportunity Employer.  Women and minorities are encouraged to apply.

    Attention Staffing Agencies, Wiss & Company LLP will not be utilizing any external resources to source this position.  Please do not send any unsoclited resumes as they will become property of Wiss & Company LLP. 

    Options

    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed