A Wiss client in Monmouth County New Jersey is seeking a Customer Service Representative to join their team. The ideal candidate must be hands on and preferably out of a product-based environment (food and beverage is ideal).
Perform all customer service duties and specific assigned accounting duties. The position will be responsible for all
aspects of the customer service function. Receive orders, input orders, coordinate shipping activities, respond to all
customer inquiries, process all internal paperwork, bill all shipments, and generate all internal reports. The position will
also be responsible for all control state inventories and communicating with these state agencies. In addition to the
customer service duties this position will be assigned specific accounting tasks such as journals, reconciliations, ERP
system maintenance, and assist with A/P duties and other accounting functions.
The individual must be able to perform each essential duty satisfactorily. The
requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations
may be made to enable individuals with disabilities to perform the essential functions.
Work in a safe and courteous manner while abiding by the Company’s safety policies and procedures.
Perform other duties as assigned.
Knowledge, Skills, and Abilities:
Must have excellent verbal and non-verbal communication skills.
Must have excellent computer skills including working knowledge of MS Excel, Outlook, Word, and experience with
Excellent knowledge of customer service responsibilities
Knowledge of accounting processes
Strong mathematical, analytical, and problem solving skills.
Must be able to perform well under pressure and demonstrate flexibility in modifying workload to support business
Must have excellent organization skills
Minimum Requirements of Training and Experience:
Two years of post-secondary education with 2+ years of related training, experience and/or equivalent combination of
education and experience.
Minimum of 5 years of experience in customer service and/or accounting positions.
Physical Requirements and Environmental Conditions:
Position requires desk/computer work as well as limited work on the floor in a manufacturing environment.
This position is for a Wiss & Company client. By clicking on the Apply button, you will be redirected to Wiss & Company’s career site. After submitting your information, it will be redirected to the Director of Talent Acquisition. Only those candidates that match the specifications of this job will be contacted. Phone calls will not be accepted. To all staffing agencies: Wiss will not be utilizing external agencies for this position. Please do not forward resumes to Wiss employees at any of our locations. Any recruiter who would like to partner with Wiss & Company on future positions must have an active contract with Wiss & Company. If you do not currently have a contract, please reach out to the Director of Talent Acquisition at Wiss prior to sending the candidate’s information, as Wiss is not responsible for any fees related to unsolicited resumes. All unsolicited resumes will become the property of Wiss & Company.